The remote assistance service responds to your alerts in less than a minute

Authorized partner available 24/7, 365 days a year

Our solution enables rapid response to alerts and the transmission of information, both internally and to external agencies such as law enforcement.

Our partner helps ensure this rapid flow of information and enables law enforcement to respond more effectively by clarifying the situation and allowing them to adapt accordingly.

The remote assistance service, certified under APSAD R31 (P2, P3, and P5), accredited by the CNAPS (National Council for Private Security Activities), and a member of the AFRATA Quality Charter, holds dual certification as both a remote assistance provider and a remote monitoring service. It is available 24/7/365 and, upon activation of an alert by the device, discreetly monitor the situation through the device that triggered the alert.

My Keeper recognized by a network of experts—

Speed of information transmission

The speed at which information is transmitted ensures an immediate and effective response in an emergency, thereby enhancing the safety and peace of mind of users connected to our telecare center.

Responsiveness of law enforcement

Law enforcement responsiveness: A swift response to ensure public safety and build confidence in the remote assistance system.

Alert scenarios

Law enforcement agencies tailor their responses based on the precise alerts provided by the remote assistance service, ensuring a swift and appropriate response to every situation.

Sharing of covert surveillance data with law enforcement agencies

The results of the covert monitoring are then transmitted to national law enforcement agencies (via dedicated toll-free numbers), enabling them to verify the situation and tailor their response to the level of risk involved, in addition to facilitating comprehensive risk management through our devices, including: incidents of assault, break-ins, and the risk of terrorist attacks.

Recordings made by our call center following the triggering of an alert are retained for six months and may be used as evidence in court.

For My Keeper, the safety of your lone workers is a top priority.

As a major player recognized in the protection of public access buildings, we are constantly innovating to protect lone workers.

With our innovative Lone Worker Protection (LWP) solution, we offer you a comprehensive and reliable response to ensure the safety of your employees who face risks when they are alone in the field.
Protecting lone workers is a major challenge for many companies and local authorities. Workers who are alone in the field are more vulnerable to accidents, assaults, incivility, sudden medical problems, and emergency situations.
Beyond the human aspect, legal obligations require employers to implement concrete measures to ensure the safety of their employees.

“A lone worker must be able to report any emergency and receive assistance as soon as possible.” Labor Code – Article R4543-19