My Keeper builds a genuine partnership with its clients and does everything possible to support them, meet their needs, and monitor the development of their alert systems over time.
Our mission? To help you make the most of our alert solution’s features under the best possible conditions. Our experts are committed to providing you with an initial response within 24 hours.
You may need to communicate with support teams regarding alert protocols or with My Keeper experts on simpler issues related to using the My Keeper solution.
A team of experts in the areas that matter to you is fully dedicated to your account. All software updates are automatically integrated into our interface. Our support team can handle updates to user information, so you no longer have to worry about it.
Throughout your journey, you will be guided by your account manager. You can also contact our support team for personalized assistance, as well as to learn more about our features or the latest legal and social updates.
My Keeper is a recognized expert in the development and design of innovative alert systems. As such, My Keeper operates within the connected security sector and provides its solutions to leading French security companies such as SNEF Connect, ERMYA, DERICHEBOURG, SPIE, INEO EQUANS, and DAITEM.
We will respond as soon as possible. You can also call us at +33 (0)4 83 43 20 32.
Already a customer? Contact our support team at support@mykeeper.fr.
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